Janek Corporation Truck Parts
Core Returns
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Contact our Customer Service Department: at 609-294-1884 ext 14
  Each remanufactured unit will be shipped with a return label and a return
authorization (RA) form to be filled out.   Attach the preprinted
label to the shipping carton and insert the RA form in the carton
Download:   Fan Clutch RA Form                Refrigeration Compressor RA Form
  Attach the preprinted label to the shipping carton and insert the RA form in the carton.
  Customer is responsible for return freight charges (no COD freight accepted).
  Return core in original box to prevent shipping damage.
  To receive full core credit, cores should be clean, drained of liquids
and returned in useable condition.
  Damaged due to return shipping is the responsibility of the customer.
  Damaged or disassembled cores are subject to credit denial.
  Cores shall be returned in 30 days. After 30 days, a reduced credit will be offered.
  Cores returned other than the model purchased, or in non-rebuildable
condition, will be subject to credit denial.
  Download a full description of our core exchange program.