Core Returns |
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Contact our Customer service Department: Transit Customers call 609-294-1884 ext 14 and Truck Customers call 570-645-3148 |
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Each remanufactured unit will be shipped with a return label and a return authorization (RA) form to be filled out. Attach the preprinted label to the shipping carton and insert the RA form in the carton Download: Fan Clutch RA Form Refrigeration Compressor RA Form |
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Attach the preprinted label to the shipping carton and insert the RA form in the carton. | |
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Customer is responsible for return freight charges (no COD freight accepted). | |
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Return core in original box to prevent shipping damage. | |
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To receive full core credit, cores should be clean, drained of liquids and returned in useable condition. |
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Damaged due to return shipping is the responsibility of the customer. | |
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Damaged or disassembled cores are subject to credit denial. | |
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Cores shall be returned in 30 days. After 30 days, a reduced credit will be offered. | |
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Cores returned other than the model purchased, or in non-rebuildable condition, will be subject to credit denial. |
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Download a full description of our core exchange program. | |
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